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Satisfaction - a Homestead Village Tradition!

Thursday, October 20, 2011

Our biannual satisfaction survey was conducted in Spring 2011 and the results once again prove that Homestead Village residents are very happy with their community and their decision to make Homestead their home.

Fickes House Dining Room is a reflection
of Homestead quality.
Of the 22 aspects of quality of life surveyed, 13 scored above 98%, 17, above 95% and 2 scored 100% satisfaction.  That compares to the 2009 survey in which 9 areas scored above 98% and 15 above 95%.
The two services that scored 100% satisfaction were Transportation and Snow Removal.  Of special note is our Environmental Services Department goal to remove all snow from each resident's path - including the snow between resident cars parked outside and even the snow ON each resident's car!
As important as the high scores are in measuring satisfaction, we especially treasure the comments.  Our residents' countless ideas and feedback will serve us well in continuing to make Homestead Village the best place to live and to work.